How to check if your HP notebook battery is recalled

In January, HP recalled more than 100,000 batteries that could overheat and catch fire.

Laptops included in the recall include HP, Compaq, HP ProBook, HP Envy, Compaq Presario and HP Pavilion Notebook Computers  sold between March 2013 and October 2016, according to HP’s recall website.

If you have any question whether your laptop is included in the recall, HP has developed a tool to check your laptop. Visit HP’s dedicated recall website, where you’ll find two options to check your laptop’s recall status at the bottom of the page.

Find out if you have a bad battery

If you feel comfortable removing the Hp pavilion dv4 battery from your laptop — and if it’s even possible — you can manually check the serial number of your laptop and battery by clicking on the Validate Manually button near the bottom of HP’s recall website. Fill out the form with the requested information and submit.

However, not all models feature a removable battery. For those devices you will need to install an app HP developed that checks your battery’s serial number against the recalled database. Download the tool and run it. A few seconds later it will give you the status of your battery.

HP’s tool requires additional software be installed on the laptop, but according to the company most users already have it installed. If you receive an error when you run the software, follow the download links on the HP recall site to install .net 4.5 framework and HP CASL Framework.

If your laptop battery is included in the recall, fill out the form on the recall website and follow the instructions to receive a replacement battery.