Troubleshooting Asus laptop battery issues guide
Asus is well known for high-quality and innovative technology, a worldwide top-three consumer laptop computer vendor and maker of the world’s best-selling. If you are having any problems with your Asus laptop battery not charging or not charging fully, BattAussie laptop battery experts show you how to troubleshoot the issues.
Asus Laptop Battery Status: “Plugged in, not charging”
Please follow following steps if you are getting the “Plugged in, not charging” status on your Asus notebook battery:
- Shutdown yoour Asus notebook
- Unplug the laptop AC adapter
- Remove the Asus laptop battery
- Plug in AC adapter
- Turn on laptop, allow operating system (OS) to boot. Once logged in to the machine, perform a normal shut down
- Unplug AC adapter
- Replace the Asus battery
- Plug in power adapter
- Turn on laptop, allow OS to boot. Status should now say, “Plugged in and charging”
Asus Error Message: “No Laptop Battery is Detected”
Please try the following steps if you are having an issue with your Asus laptop battery giving a status of “No battery is detected”:
- Start the Asus laptop with the battery in and the AC adapter plugged in
- Open up Power Options in Windows
- Remove the battery
- Wait a minute or two and plug the Asus a32-m50 laptop battery back in
Doing this should make the hardware recognize the battery again, and it should appear as “Battery charging” in the Power Options.
Asus notebook battery is not charging at all or showing that it is not compatible
The problem may be with the computer BIOS and an update is required for the laptop to recognize and fully charge the laptop battery. The current software in your system is only set up to read an OEM (Original Equipment Manufacturer) battery. If your BIOS has not been updated, and you have only used OEM batteries in your laptop, it can cause the replacement battery not to communicate correctly with the software in your system.
Asus Laptop AC adapter not working
Test to verify the AC adapter is not bad. Remove the battery and check if the laptop will run solely from the laptop AC adapter. If the laptop does not work, then the Asus EXA0901XH Laptop AC Adapter is bad and needs to be replaced.
In some cases, the laptop charger itself is faulty and may run the laptop, but it does not have enough power to charge the battery. In this case, try charging the laptop battery with the laptop turned off. If the battery charges while the computer is off, then the laptop AC adapter is bad and needs to be replaced.
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